We are excited to welcome you to swim with us!

Please go over the policy information as it provides important information to ensure a safe and productive experience for you and your family.

2022 Policies

Tuition and Refunds

Payment is due before the first meeting of the session for participation in Lessons, Open Swim, and Camps. All clients

must have an iclasspro account in order to register. We accept credit/debit cards ONLY. Payments and

tuition are non-refundable. Dropped enrollments are only refundable if the class dropped is filled immediately, otherwise tuition is non-refundable. If Makai Swim School cancels enrollments for any reason your account will be credited for the cancellation. Credits will post to your iclasspro account and may be used at a later date. 

COVID-19 related withdrawals will be refunded or credited to your iclasspro account to be used any time in the future.

Registration/Anniversary Fee

An annual family registration/anniversary fee of $25 is due upon initial registration. 

Address/Contact Us

Pool location: Behind Congregation Beth Shalom, 1455 Elm Street, Napa CA

Website: www.makaiswimschool.com

Email: [email protected] – THE BEST WAY TO REACH US!

Phone/Text: 707.251.9200

Gate Code

The week before Lessons begin and after registration is complete you will be emailed the gate code to enter the



You MUST opt in the email and text option in your iclasspro account to receive important communication about your lessons or pool closures. iclasspro is our main form of communication. If you are not opted into email and/or texts, you will not receive any updates or communications from us.


All Makai clients must park on Elm Street, unless you use an ADA placard or have special needs. The Congregation

parking lot is reserved for Congregation Members only.

Entrance to Pool

The pool entrance is located behind the Congregation, past the parking lot. You must check in with the pool

attendant upon arrival for Swimming Lessons, Open Swim, and Camps. 

Checking in with Pool Attendant for Lessons and Open Swim


We trust our clients will use the most current and necessary social distancing and mask wearing recommendations

 in place by the Health Dept authorities.

Swimming Lesson Check In

Students will receive a colored stamp and then wait with caregivers/parents until they are called to the pool.

Spectators and Parents

Please refrain from engaging with your child during their lesson, this confuses them on who is in charge and does not allow for trust to build between instructor and student. If you feel you need to intervene please check with Deck Supervisor first.


If you choose to use sunscreen it must be applied at least 20 minutes prior to entrance of the pool. If you are unable to put sunscreen on within the 20 minute set in period, then the swimmer will need to swim without sunscreen. The sunscreen simply washes off in the pool if it hasn’t had the 20 minutes to set in. UV Shirts are suggested.


All swimmers must shower before entering the pool. Please maintain social distancing while waiting for shower. Consider bathing at home before/after lessons or your swim. 

Changing Rooms/Restrooms

Only one changing room will be open. Please use COVID-19 social distancing and mask wearing guidelines. 

The changing rooms are now Family/Co-ed and individual stalls are provided.

Restrooms are designated Boys or Girls. 


Swimmers with long hair must have their hair secured in a ponytail. Swim caps are recommended and may be purchased at the pool or through our website under the FAQ tab.


ALL CHILDREN UNDER 3 and or not toilet trained are required to wear TWO DIAPERS.

A disposable SWIM DIAPER or Elastic Cloth Diaper underneath a

Happy Nappy.

Fecal accidents in the pool will cause unhealthy water and will cause the pool to close for several hours. County Health Requirement.

Make-up Lessons

No make-up classes are offered. We do offer our Trade/Reschedule System. Please email us for the link.

[email protected]

Pool Closures

The pool will be closed for some of the following reasons: lightning/thunder, equipment failure, fecal matter,

lack of attendance, or any reason mandated by County Health Officials.

Opt-in to email and text in your iclasspro account to be informed of such closures.

Your account will be credited for lessons missed for any closures.

We will swim, rain or shine.

Photo and Video Release

Photos and/or videos taken by Makai Swim School may be used for advertising and social media purposes.

No personal information or names of clients will ever be released without expressed written notice.

Open Swim

Children 14 years of age and under must be accompanied by an adult.

Please note there is no lifeguard on duty.

Water Watcher Tags



Always stay within arms reach away from non-swimmers.

Actively watch your children when they are in or near any body of water.

In an emergency, remove all children from the water and call 911.

Keep your eyes on the water and your children.

Avoid distractions- NO CELL PHONES!

Give your Water Watcher Tag to another adult who agrees to actively watch your children if needed.